Online Order Specialist
Online Order Specialist
foodiehall is America’s first e-Kitchen franchise. We are now hiring FULL and PART-TIME Online Order Specialists to work on location. Become a part of a positive, highly energetic, and winning team that are dedicated to excellence! Don’t miss this opportunity to play a vital role on our team! You will be glad you applied!
The person in this position must:- Have 1 to 2 years previous call center experience.
- Have excellent computer skills
- Be able to navigate customer orders and converse with the customer simultaneously
- Place and process customer menu requests with precision
- Always have a positive-plus attitude with every customer
- Be able to troubleshoot basic computer issues
- Know when to follow up with a customer
- Be able to work with 3rd party delivery platforms on existing orders
- Follow through with tracking orders
- Have effective communication skills and articulate well
- Bilingual a plus
- Some experience as a waiter/waitress or with data entry. knowledge of POS systems is helpful.
- High School diploma
- Have previous experience taking calls and ordersover the phone.
- Ability to listen to and follow directions
- Understand phone etiquette and customer care
- Ability to juggle multiple tasks at once
- Have a great sense of time management
- Ability to remain calm and focused under stressful situations
- Ability to work in a fast-paced environment
- Benefits
Benefit Package
Paid Time Off
Employee Discounts
Positive and energetic work environment
Position: Full-Time/Part-Time